{"id":1949,"date":"2026-08-04T08:01:42","date_gmt":"2026-08-04T13:01:42","guid":{"rendered":"https:\/\/www.realestategtatoday.ca\/index.php\/2026\/08\/04\/safety-squeeze-why-torontos-largest-landlord-faces-record-call-delays\/"},"modified":"2026-08-04T08:01:42","modified_gmt":"2026-08-04T13:01:42","slug":"safety-squeeze-why-torontos-largest-landlord-faces-record-call-delays","status":"publish","type":"post","link":"https:\/\/www.realestategtatoday.ca\/index.php\/2026\/08\/04\/safety-squeeze-why-torontos-largest-landlord-faces-record-call-delays\/","title":{"rendered":"Safety Squeeze: Why Toronto\u2019s Largest Landlord Faces Record Call Delays"},"content":{"rendered":"

As Toronto\u2019s housing landscape faces mounting pressure, the Toronto Community Housing Corp. (TCHC) is grappling with a critical service gap. New data from the Community Safety Unit\u2019s (CSU) 2025 year-end report reveals a system under strain, with emergency response times consistently missing internal targets. Despite a record-breaking volume of 145,000 projected calls for 2026, the CSU is struggling to manage demand with just 20 officers per shift. <\/p>\n

Priority 1 emergency response times averaged eight minutes\u2014missing the five-minute goal\u2014while lower-priority calls faced a staggering 179-minute average wait, nearly double the 90-minute target. With staffing constraints and the closure of local support sites exacerbating the issue, tenants are increasingly vocal about feeling left to navigate safety concerns alone. For a deeper look into how these operational hurdles are impacting thousands of residents, read the full report at the Toronto Star: https:\/\/www.thestar.com\/news\/gta\/why-torontos-largest-landlord-is-still-struggling-to-respond-to-tenant-safety-calls\/article_add4f237-267a-44b4-829c-0e4576ef2bc1.html<\/p>\n

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Source: Read the original article<\/a><\/em><\/p>\n","protected":false},"excerpt":{"rendered":"

TCHC safety calls are surging while response times lag. Discover why Toronto’s largest landlord is struggling to protect its most vulnerable tenants.<\/p>\n","protected":false},"author":3,"featured_media":1948,"comment_status":"","ping_status":"","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[936,442,339,935,207],"class_list":["post-1949","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-uncategorized","tag-gta-rentals","tag-housing-crisis","tag-tchc","tag-tenant-safety","tag-toronto"],"_links":{"self":[{"href":"https:\/\/www.realestategtatoday.ca\/index.php\/wp-json\/wp\/v2\/posts\/1949","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.realestategtatoday.ca\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.realestategtatoday.ca\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.realestategtatoday.ca\/index.php\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/www.realestategtatoday.ca\/index.php\/wp-json\/wp\/v2\/comments?post=1949"}],"version-history":[{"count":0,"href":"https:\/\/www.realestategtatoday.ca\/index.php\/wp-json\/wp\/v2\/posts\/1949\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.realestategtatoday.ca\/index.php\/wp-json\/wp\/v2\/media\/1948"}],"wp:attachment":[{"href":"https:\/\/www.realestategtatoday.ca\/index.php\/wp-json\/wp\/v2\/media?parent=1949"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.realestategtatoday.ca\/index.php\/wp-json\/wp\/v2\/categories?post=1949"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.realestategtatoday.ca\/index.php\/wp-json\/wp\/v2\/tags?post=1949"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}